When I reach a certain Ploom Club status, is it for life?

No - Here's how it works:

When you earn enough points to move to a higher status level, your status will be upgraded immediately upon earning those points.

In your first year as a Ploom Club member, if you obtain a higher status level, you will keep it until the end of your second year.

After that, your status will be updated at the end of each calendar year.

If you have collected enough points within that calendar year to retain a higher status level, it will remain unchanged until the end of the next calendar year. If you have not earned enough points within that calendar year to retain your status, you will be changed to the status level that you have earned enough points to qualify for. 

Then, you can earn points in a variety of ways to increase your balance and regain a higher status level.

Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.

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GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.