How can we help you?
How do I register my Ploom X Advanced?
Here's how to register Ploom X Advanced.
1. Have a look in the box your Ploom X Advanced came in, and take out the leaflet with a QR code on it
2. Scan the QR code with your phone
3. You'll be taken to a page where you can create an account
4. Fill in your personal details
If you're having trouble registering, get in touch and our Ploom Care team will be able to help.
To find out more about how to register, watch our video.
Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.