Ploom Aura Complimentary Upgrade

PROMOTION PERIOD: May 11, 2026 – June 30, 2026

REDEMPTION PERIOD: May 13, 2026 – July 31, 2026

PROGRAM CONCEPT

The Ploom.ph Ploom Club Platform will offer an Upgrade Program whereby identified eligible, activated, and verified Ploom Club members of JT International (Philippines) Inc. (JTIP) may avail of a complimentary device upgrade, entitling such members to receive one (1) Ploom Aura device free of charge, subject to the terms and conditions of the Program.

I.ELIGIBILITY; GENERAL TERMS AND CONDITIONS.

1. Complimentary Upgrade Program is open exclusively to all verified and eligible Ploom Club members who are at least eighteen (18) years of age. Participation is limited to individuals who are residents of the Philippines and have successfully registered, verified, and activated their Ploom Club membership through the official platform or authorized representatives of JT International (Philippines), Inc. (“JTIP”).

2. Employees of JTIP, its affiliates, distributors, third-party vendors, service providers, sponsors of the Promo (referred to collectively as Organizers), and their relatives up to 4th degree of consanguinity or affinity are disqualified from joining.

3. By joining and participating in the Program, those qualified and interested to join the Program (Program Participants) hereby confirm, agree, and acknowledge that:

a. Program Participants have read the full mechanics of this Program and agree to abide by the terms and conditions of the same;

b. For the purpose of running the Program, JTIP is permitted to receive and process the Program Participants' registration data and use all personal data supplied by the Program Participant in accordance with its privacy policy, and JITP has lawful basis to process such personal data of the Program Participants;

c. Organizers of the Program have the right to identify Program Participant as a participant or a winner in the Program and communicate the same at any time, in any territory in the Philippines and through any medium of release (including digital and social media platforms, where allowed by applicable law) in accordance with promotional communication standards under Republic Act No. 11900 and its Implementing Rules and Regulations;

d. Program Participants shall hold Organizers of the Program free and harmless from any and all claims, suits and actions for damages or liabilities that may be brought by them, or other persons, natural or juridical, in connection with their participation in this Program as well as the statements and declarations made by participant in relation to the Program, to the extent permitted by law;

e. Organizers of the Program may, where such processing is based on the legitimate interests of the Organizers or on the basis of other lawful criteria, and without further compensation to the Program Participant: (a) reproduce, distribute, adapt, modify, make available, and/or communicate to the public, exhibit, or broadcast any material or information supplied by such Program Participant regarding this Program, by any means or media without restriction of any kind as to quantity, purpose or time, whether for marketing, promotional, commercial or other lawful purposes, and within any territory in the Philippines (including those using digital and social media platforms, where allowed by applicable law); and (b) authorize any of the above activities; and

f. Organizers of the Program shall not be liable for any unauthorized use, reproduction, and/or adaptations by third parties of any material or information regarding this Program.

4. The Program will be available starting May 13, 2025. JTIP reserves the right to change and/or withdraw the Program as business exigencies require.

5. Joining the Program is not mandatory. Registered Ploom Club Members may choose not to participate in the Program.

6. JTIP reserves the right to modify, or change the mechanics of the Program in accordance with the requirements under applicable laws. Any such change shall be communicated to the Registered Ploom Club Member by posting announcements in the Website and/or through other suitable means at 's sole and reasonable discretion.

7. Program Participants who use multiple registration accounts shall automatically be disqualified. JTIP reserves the right to validate the Registered Ploom Club Member's eligibility status at any time, and to suspend, block, and/or ban a participant's account should there be a well-founded belief, as shown by evidence, that there are irregularities in, and/or has been a fraudulent use and/or abuse of the participant's account by any means including those done through deceit or similar machinations.

8. During the Promo Period, JTIP reserves the right to amend or cancel the Program should there be any event of cheating, fraud, security or data breach (or threatened breach), violation of applicable laws or regulations, or an event considered as force majeure (such as, but not limited to, acts of God, technical issues, pandemic, civil unrest, coup d'etat or military takeover, and/or any events which are beyond the reasonable control of JTIP). Any change in the Program shall be communicated to the Activated Outlets as soon as reasonably possible, and as required by law.

II. PROGRAM MECHANICS

The Ploom.ph Ploom Club Platform will offer an Upgrade Program whereby identified eligible, activated, and verified Ploom Club members of JT International (Philippines) Inc. (JTIP) may avail of a complimentary device upgrade, entitling such members to receive one (1) Ploom Aura device free of charge, subject to these Terms and Conditions.

1. Registration

Participation in the Upgrade Program shall require registration through the Ploom website https://www.ploom.ph.

To successfully register, the user must:

i. Possess a valid, and verified Ploom club account; and

ii Register a device.

1. For eligible Ploom Club members with a registered device, please select one (1) S/N registered to your account,

2. For eligible Ploom Club members without a registered device, please provide the serial number of your Ploom X device, which must be entered in the designated field in the Ploom website https://www.ploom.ph during registration.

2. Eligible Members

The Upgrade Program shall be available only to identified eligible Ploom Club members, as determined and validated by JTIP, including:

i. Ploom Club members who have a registered Ploom device under their Ploom Club account; and/or

ii. Ploom Club members who do not have a registered device but have a recorded history of stick purchases under their Ploom Club account.

3. Complimentary Voucher

The complimentary Ploom Aura device under this Upgrade Program shall be fulfilled through the issuance of a voucher to eligible Ploom Club members.

The voucher will be issued to eligible Ploom Club Users through the official Ploom communication channels - Email, SMS, and Viber. Only messages from official Ploom accounts will be recognized.

The voucher shall entitle the holder to redeem one (1) Ploom Aura device free of charge through the Ploom official website https://www.ploom.ph

4. Claiming Channels

Eligible Ploom Club members may claim the complimentary Ploom Aura device through the following channels:

i. Ploom Website (https://www.ploom.ph) delivered via our ecommerce partner; or

ii. Any of our Authorized Ploom Own Retail Outlets (in Metro Manila).

5. Claiming Period

Eligible Ploom Club members may claim the complimentary Ploom Aura device within the

following periods:

a. Registration Period: May 11, 2026 to June 30, 2026

b. Redemption (Claiming) Period: May 13, 2026 to July 31, 2026

Claims made beyond the Redemption (claiming) Period shall no longer be honored.

6. Proxy Claiming

Proxy claiming shall be permitted, provided that the following documents are presented and validated at the point of claim:

i. A valid identification card of the proxy;

ii. A signed authorization letter from the registered Ploom Club member authorizing the proxy to claim the device on their behalf; and

iii. A copy of a valid identification card of the registered Ploom Club member, with signature matching the signature appearing on the authorization letter.

7. Claim Limit

Each eligible Ploom Club member shall be entitled to claim only one (1) complimentary Ploom Aura device under the Upgrade Program.

8. Availability

The complimentary Ploom Aura devices offered under this Program shall be made available on an "as supplies last" basis.

III. OTHER TERMS AND CONDITIONS

1. representatives, and third-party service providers contracted to run this Program with sensitive personal information such as his/her name, birth date, gender, and email address to determine identity, capacity, and eligibility to participate in the Program. JTIP shall process the personal data provided, when the Program Participant has given consent for JTIP, or when such processing is required or authorized by law to:

(a) communicate with him/her, to the extent allowed by applicable laws and through all means (phone call, SMS, email, mail, social media and/or any digital platform), any communication relating to JTIP's tobacco business including but not limited to new products / brands, marketing activities including direct marketing and interest-based/personalized advertising (in JTIP's, its affiliates' or third-party owned/managed age-gated, adult-only channels), events, partner establishments, partner designated smoking areas, and/or updates on regulations relating to tobacco sale, distribution, use, and/or advertising/Program;

(b) contact him/her to participate in research / surveys regarding his/her experience in using JTIP's brands;

(c) analyze personal information provided via web analytics, due diligence, or any similar means in order to communicate with, and reach him/her in a more personal and specific manner;

(d) anonymize personal information for statistical and product study purposes;

(e) use and store his/her personal information so JTIP can validate his/her age, contact him/her, and comply with applicable law and its internal policies and procedures. Personal information shall be stored at a secure cloud storage in the Philippines, Asia Pacific, or within the European Union. JTIP will store the personal information for a period five (5) years from date of registration unless the Program Participant gives consent by continuously using the services of the Website. After this retention period, the personal information will be destroyed by JTIP and/or its third-party service provider;

(f) allow him/her to exercise any of the rights as data subject under the Data Privacy Act of 2012 and contact JTIP directly at DLdpo_ph@jti.com;

(g) conduct face-to-face or remote age verification (through presentation of a government-issued bearing your photo and date of birth) for the purpose of determining his/her eligibility to participate in, and for any other lawful purpose connected to the Program and JTIP's brands.

(h) use his/her photo captured during events as part of the brand's internal documentation, for Program, and any other lawful commercial purposes; and

(i) disclose his/her personal information to authorities (only when required by law), JTIP's affiliates for the purpose of conducting the above for its own or related purpose/s, and/or JTIP's third party service providers to accomplish the purposes stated above. JTIP will not share your personal information to the said third parties for any other purpose other than the purposes above mentioned.

Upon reasonable request, each participant may exercise any of his rights under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, including the right to request for access to personal information shared, to correct inaccurate information, and/or to delete personal information through email at DLdpo_ph@jti.com.

2. All decisions of JTIP and/or its third-party service providers regarding the interpretation or implementation of these mechanics are final and unappealable.

3. By joining the Program, each Program Participant confirms that:

4. Each Program Participant assumes all risks, threatened or otherwise, associated with joining this Program. For this purpose, and to the extent permitted by law, each Program Participant holds JTIP, its affiliates, employees, and third-party service providers free and harmless from any kind of liability, claims for losses, damages, or injury (including indirect, consequential, special, or those relating to opportunity losses, or loss of income), and/or damages that he/she may suffer in connection with the Program.

5. Except as otherwise expressly provided, JTIP shall not shoulder any costs, expenses, taxes, and fees of any kind related to the implementation of this Program.

6. This Program is being conducted pursuant to Republic Act No. 11900, otherwise known as the Vaporized Nicotine and Non-Nicotine Products Regulation Act and its Implementing Rules and Regulations (IRR), Republic Act No. 9211, otherwise known as the Tobacco Regulation Act of 2003 (TRA); IAC-T Memorandum Circular No. 1, Series of 2004, otherwise known as the Rules and Regulations Implementing Republic Act No. 9211; and other applicable laws.

7. This Program material shall only be distributed and/or posted within Point-of-Sale Premises as this term is defined under, and/or in closed, age-gated digital platforms according to the terms of, applicable laws. Tobacco products are not for sale / distribution to minors.

8. For any questions / concerns, please contact us at 72468584